FAQ

  • What is the cancellation policy?

    Chicago Avenue Salon understands that sometimes schedules change and therefore requests at least 48 hours notice when canceling or rescheduling your appointment. A credit card is required to hold your appointment. Appointments canceled within 48 hours or for which clients are a “No-Show” for will incur a charge of 50% of the service amount.

  • I'm not sure what to book...

    You are always welcome to call us at (312)-421-033 if you have any questions regarding what service/s to book. You may also book a consultation if you desire a bigger color service. Consultations allow our stylists to have a better idea of where your hair is at before going into the service, and allows you to better explain what you’re looking for.